Privacy Policy

1. Who we are

Vysto AI ("Vysto", "we") operates the Vysto platform. This policy explains how we collect, use, and protect personal information when you use our Service.

2. Information we collect

• Account details (name, email, password hash, tenant configuration)
• Site content you upload, scrape, or generate
• Usage data (sessions, AI tokens, feature usage)
• Payment information processed by Stripe (we do not store full card numbers)
• Technical logs (IP address, browser type, diagnostics)

3. How we use information

We use data to provide and improve the Service, process payments, secure accounts, support customers, and comply with law. AI features process your content to generate responses and site experiences as configured by you.

4. Sharing

We share data with subprocessors that help us operate the Service (hosting, AI providers, Stripe, email). We do not sell personal information. We may disclose information if required by law or to protect rights and safety.

5. Retention

We retain account and content data while your account is active and for a reasonable period afterward for backup, legal, and operational needs.

6. Security

We use industry-standard measures including encryption in transit, access controls, and tenant isolation. No method of transmission or storage is 100% secure.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.

8. Cookies

We use essential cookies for authentication and session management. Analytics cookies may be used to improve the product where enabled.

9. Children

The Service is not directed to children under 16.

10. Contact

Privacy enquiries: support@vysto.ai